Receptionist - State Farm Agent Team Member

State Farm Agent; Glen Allen (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist - Team Member to provide exceptional customer service and support. The ideal candidate will manage office communications and assist in customer inquiries while contributing positively to the workplace.

This full-time role offers a competitive salary between $45,000.00 and $60,000.00 annually along with a variety of benefits like health insurance and paid time off. If you thrive in a dynamic environment and are eager to grow in the insurance industry, apply today!

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Willingness to learn and grow in the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Comfortable with sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

About Our Agency: We’re a locally rooted, fast‑moving insurance agency that believes in doing business the right way—with energy, integrity, and a genuine connection to our community. From helping our neighbors find the right coverage to sponsoring local events, we take pride in showing up and making a difference where it matters most.

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$45,000.00 - $60,000.00 per year

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.