Receptionist - State Farm Agent Team Member

Chad Wood - State Farm Agent; Kenner (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Flexible schedule

Paid time off

Job summary

Chad Wood - State Farm Agent is seeking a Receptionist to join our team in Kenner, LA. The role focuses on greeting customers, managing calls and appointments, and maintaining accurate customer records.

You will engage with both prospective and existing customers to discuss insurance options while delivering exceptional service. The position emphasizes organizational skills and a collaborative, customer-centric environment.

Qualifications

• Clear communication and friendly demeanor.
• Ability to manage multiple tasks in a busy office.
• Comfortable engaging in conversations to identify customer needs.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team member.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off

ROLE DESCRIPTION:

Chad Wood - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.