Receptionist - State Farm Agent Team Member

Noel Vallejo - State Farm Agent; Houston (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

A leading insurance agency is seeking a customer service representative in Houston, TX. The role involves greeting customers, managing appointments, and providing excellent service while supporting the team with various tasks. Ideal candidates should have experience in customer service and possess strong communication skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

State Farm Insurance is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a customer service.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

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Receptionist State Farm Agent Team Member • Houston, TX, US