Receptionist - State Farm Agent Team Member

Paul Cleveland - State Farm Agent; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading insurance agency in Houston is seeking a Receptionist - State Farm Agent Team Member. The role involves managing customer interactions, scheduling appointments, and supporting the team with various administrative tasks. Ideal candidates are organized, detail-oriented, and possess strong communication skills, ready to thrive in a customer-focused environment.

Qualifications

• Experience as a receptionist or in customer service required.
• Strong communication and interpersonal skills necessary.
• Ability to multitask and stay organized in a dynamic environment.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Engage with customers to identify insurance opportunities.
• Support administrative tasks and maintain customer records.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Sales Engagement

Education

Previous experience in a receptionist or customer service role

Tools

Microsoft Office

CRM systems

Job description

Paul Cleveland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

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Receptionist State Farm Agent Team Member • Houston, TX, US