Receptionist - State Farm Agent Team Member

Kevin Baez - State Farm Agent; Hillsborough Township (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Kevin Baez - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member to join their Hillsborough Township team. The ideal candidate is organized and detail-oriented, with a focus on exceptional customer service.

Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Previous experience in customer service is required, along with strong communication skills and basic computer knowledge. A supportive work environment offers great advancement opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description

Kevin Baez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.