Receptionist - State Farm Agent Team Member

Bryce Welborn - State Farm Agent; Harker Heights (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryce Welborn - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and by phone, manage appointments, and assist with inquiries while maintaining customer records. This role supports a collaborative insurance office focused on exceptional service.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products. Spanish bilingualism is required, with opportunities for advancement and development within the agency.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish is required.

Responsibilities

• Greet customers in person and by phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospects and existing customers.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Bilingual Spanish

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

Bryce Welborn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.


• Bilingual Spanish (required).