Receptionist - State Farm Agent Team Member

The Juarbe Agency; Hackensack (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Omar Juarbe - State Farm Agent seeks a Receptionist to greet clients, schedule appointments, and manage inquiries in a fast-paced local office. The role emphasizes strong customer service, organization, and the ability to engage in sales conversations when appropriate.

The ideal candidate is bilingual in Spanish, detail-oriented, and capable of maintaining accurate records while supporting office operations and team initiatives. This position is onsite at our Hackensack, NJ location.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish REQUIRED

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

ABOUT OUR AGENCY

I opened my first State Farm agency in 2013 and now operate two offices with a strong team of nine professionals. I started my career as a State Farm team member — it was the first job where I truly felt I was making a difference. Once I found success helping customers protect what matters most, I knew agency ownership was the right path for me.

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my first State Farm agency in 2013 and now operate two offices with a strong team of nine professionals. I started my career as a State Farm team member — it was the first job where I truly felt I was making a difference. Once I found success helping customers protect what matters most, I knew agency ownership was the right path for me.

I’m a graduate of William Paterson University in New Jersey, and I bring that a driven, goal-oriented mindset into how I lead my team today. We work hard, stay motivated, and push each other to reach our highest potential.

I offer two weeks of paid vacation, five sick days, a 401k plan, health benefits, and reimbursement for licensing costs. My goal is to provide a supportive environment where each team member has the tools and encouragement to succeed.

I’m looking for individuals who are self-motivated, relentless in achieving their goals, and passionate about helping others. If you’re someone who doesn’t stop until the job is done, you’ll fit right in with our high-performing team.

ROLE DESCRIPTION

Omar Juarbe - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish REQUIRED