Receptionist - State Farm Agent Team Member

Kevin Condon - State Farm Agent; Grandville (MI); On-site; USD 25,000 - 40,000; Full time

Job summary

Kevin Condon - State Farm Agent is looking for a Receptionist to join their team in Grandville, Michigan. This role involves greeting customers, managing appointments, and supporting the team with various tasks in a dynamic environment. Ideal candidates will be organized, customer-focused, and ready to contribute to a positive workplace culture.

Benefits

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Parental leave

Training & development

Qualifications

• Experience as a receptionist or in customer service is required.
• Strong communication and organizational skills are essential.
• Sales ability is a plus.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Handle incoming inquiries and maintain customer records.
• Support the team with administrative tasks.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales engagement

Education

Previous experience in a receptionist or customer service role

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

ROLE DESCRIPTION:
Kevin Condon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.