Receptionist - State Farm Agent Team Member

Brayden Hough - State Farm Agent; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brayden Hough - State Farm Agent is seeking a Receptionist to join the team. You will greet clients, manage calls, schedule appointments, and maintain customer records in a fast-paced office environment.

The role emphasizes strong communication, organization, and a customer-first mindset, with opportunities for advancement and professional development within a supportive agency setting.

Qualifications

• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities required.
• Comfort with sales conversations and opportunities to cross-sell insurance options.
• Proficiency with Microsoft Office and CRM systems is expected.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify opportunities to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Sales conversations

Organization

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in June of 2025 after spending several years as a State Farm team member, with a clear goal of building something meaningful and growth-focused. Right now, our team consists of myself and one sales representative, and we’re excited to continue expanding. I’m originally from Illinois, played college baseball, and recently relocated to Arizona. Sports are a big part of my life, and we plan to stay active in the community through sponsored sporting events like pickleball tournaments and golf outings in the future.

Our office culture is fun, competitive, and built around growth. We run frequent promotions with prizes like lunches, extra time off, and bonus opportunities tied to production. I’m especially passionate about helping driven individuals develop into future leaders - even agency owners - and I actively connect new hires with other agents and team members in the area who share similar goals. If you’re motivated, entrepreneurial, and excited to grow alongside a supportive network, this is a place where you can build something truly special.

ROLE DESCRIPTION:

Brayden Hough - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.