Receptionist - State Farm Agent Team Member

Chris Freeman - State Farm Agent; Georgia; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Freeman - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Pembroke, GA office. You will greet customers, manage appointments, handle inquiries, and maintain accurate customer records while supporting the team with administrative tasks.

The role offers a full-time, on-site position with a competitive salary and benefits, including Simple IRA, license reimbursement, bonuses based on performance, paid time off, and opportunities for advancement as you

Qualifications

• Previous experience as receptionist or in customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable discussing insurance options and upsell where appropriate.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

CRM familiarity

Tools

MS Office

CRM systems

Job description

Full Time in Pembroke - GA

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in October 2024 and currently lead a growing team of four. My career path started a little differently, I originally went to college with the goal of becoming a pilot and dreamed of flying for Delta. I’m a proud University of Georgia graduate (Go Dawgs!) and I did earn my pilot's license, so aviation continues to be an important part of my story. Being involved in our community is important to us. Our agency supports the Boys & Girls Club, stays connected with the local school system, and is involved with the Chamber of Commerce. We enjoy building relationships and finding opportunities to make a positive impact in the community we serve. Our agency offers a Simple IRA retirement plan, licensing reimbursement, professional coaching, team-building events, and a strong commitment to work-life balance. As a newer and growing agency, we also place a major emphasis on training and professional development, giving team members the support and resources they need to strengthen their skills and advance their careers. Our office has a positive, growth-focused environment with plenty of opportunity to learn and develop. I’m very involved in coaching and developing my team and am looking for someone who is motivated, eager to learn, and ready to grow. If you want to build your skills, take on new opportunities, and grow alongside an agency that invests in its people, we’d love to meet you.

ROLE DESCRIPTION

Chris Freeman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $65,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Pembroke - GA

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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