Receptionist - State Farm Agent Team Member

Protectedbyryan; Georgia; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

License reimbursement

Bonus based on performance

Paid time off

Opportunity for advancement

Training & development

Job summary

An insurance agency in Macon, Georgia, is looking for a Receptionist - State Farm Agent Team Member to provide exceptional customer service and assist with office management. The ideal candidate will be detail-oriented and organized, with experience in customer interactions. Responsibilities include greeting customers, managing appointments, and supporting team communications. Compensation ranges from $50,000 to $60,000 annually, with a robust benefits package including performance bonuses and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and committed to a positive workplace.

Responsibilities

• Greet customers warmly and manage scheduling.
• Assist with incoming inquiries and maintaining records.
• Provide excellent customer service and follow up on needs.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

Full Time in Macon - GA

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2018 after serving as a pastor for 17 years, bringing a people-first, values-driven approach into agency ownership. I’m married and a proud parent of five children, with one son playing college baseball and the others active in various sports. I was born and raised in Middle Georgia and remain a lifelong resident of Warner Robins. I earned my bachelor’s degree from Brewton-Parker College and stay active in the Chamber of Commerce. Outside of work, I enjoy golf, working out, and cheering on UGA football — Go Dawgs! Our team includes 10 full-time members, and we operate with high standards, strong energy, and a deep commitment to one another. Giving back is central to who we are. I remain deeply involved in the local church and proudly support youth and school athletics, including serving as a major sponsor of high school football, baseball, and local youth sports programs. For our team, we offer 15 days of flat PTO, Friday lunches, an annual team trip (two nights with a plus-one), an annual bonus program, a 401k, licensing reimbursement, and a holistic approach to supporting employee health and individual needs. Our office culture is fast-paced, high-producing, and highly driven, balanced by a strong family-oriented foundation. We’re looking for team members who are coachable, dependable, self-disciplined, competitive, emotionally intelligent, and team-oriented — people who value growth, resilience, gratitude, and doing meaningful work together.

ROLE DESCRIPTION

Ryan Lyons - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $50,000.00 - $60,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Macon - GA

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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