Receptionist - State Farm Agent Team Member

Mattflinn; Redmond (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Redmond is looking for a Receptionist to join their team. The ideal candidate will excel in customer service and have strong organizational skills. Responsibilities include greeting customers, managing appointments, and supporting team projects. This role provides an excellent opportunity for growth in the insurance field. The position offers competitive benefits including paid time off, flexible schedules, and a bonus based on performance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly and direct them.
• Manage appointment scheduling and communications.
• Assist in handling inquiries and maintaining records.
• Engage with customers about insurance options.
• Provide excellent customer service and follow up.
• Support team with administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Matt Flinn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.