Receptionist - State Farm Agent Team Member

Steven Bartshe - State Farm Agent; Eaton Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Health insurance

Paid time off

Opportunity for advancement

Job summary

Steven Bartshe - State Farm Agent in Eaton Rapids is seeking a dedicated State Farm Agent Team Member - Receptionist to provide outstanding customer service. You will manage the front desk, assist customers, and support the team with various administrative tasks.

Ideal candidates will have customer service experience, strong communication skills, and the ability to engage in sales conversations. Join us for a competitive salary and benefits like health insurance and paid time off.

Qualifications

• 1+ years of experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Greet customers warmly and manage office communications.
• Assist with scheduling and handling inquiries effectively.
• Engage with customers to identify insurance needs.

Skills

Customer service experience

Communication skills

Organizational abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

Role Description

As a State Farm Agent Team Member - Receptionist, you will play a vital role in providing exceptional customer service to State Farm policyholders. You will be responsible for managing the front desk, greeting visitors, answering phone calls, assisting with payments, and directing inquiries to the appropriate team members.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.