Receptionist - State Farm Agent Team Member

Myoneagency; Danbury (CT); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

License reimbursement

Training & development

Competitive salary

Flexible schedule

Job summary

A leading insurance agency in Danbury, CT is seeking a Receptionist to join their team. The successful candidate will greet customers, manage appointments, and provide excellent customer service. They are looking for someone bilingual in Spanish or Portuguese with strong communication skills and a background in customer service. Compensation ranges from $43,000 to $55,000 per year with additional benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Bilingual in Spanish or Portuguese.
• Comfortable engaging customers in sales conversations.

Responsibilities

• Greet customers warmly and direct them.
• Manage appointment scheduling and communications.
• Maintain customer records and handle inquiries.
• Identify opportunities for insurance options.
• Provide excellent customer service.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversations comfort

Tools

Microsoft Office

CRM systems

Job description

Full Time in Danbury, CT

Replies within 24 hours

Benefits

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• License reimbursement
• Training & development
• Competitive salary
• Flexible schedule

Seeking Bilingual Spanish or Portuguese Candidates

About Our Agency

Our office is proud to be deeply connected with the immigrant community, reflecting the diversity of the customers we serve. We've been open for over 10 years, and I’ve been with State Farm for 20 years, building a strong reputation based on trust, dedication, and exceptional service.

Our team is a mix of experienced professionals who have been with me since day one and new talent eager to grow. We hold ourselves to high standards, always striving to provide top-tier customer service. We work hard, support each other, and enjoy celebrating our wins — whether through happy hours or team outings.

We're looking for go-getters who are committed, honest, and truly care about making a difference for our customers and our agency. If that sounds like you, we’d love to have you join us!

Role Description

Talline Carvalho Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish or Portuguese.

Compensation: $43,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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