Receptionist - State Farm Agent Team Member

Mysfrep; Charlotte (NC); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Paid time off

Job summary

A leading insurance agency in Charlotte, NC is looking for a motivated receptionist to join their team. The ideal candidate will be organized and have strong customer service skills. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Bilingual candidates (Spanish) are encouraged to apply. Compensation offers $16.00 - $18.00 per hour, plus performance bonuses and additional benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and communications.
• Assist in maintaining customer records.

Skills

Customer service experience

Communication skills

Organizational abilities

Multitasking skills

Sales engagement

Microsoft Office proficiency

Basic CRM knowledge

Bilingual (Spanish)

Job description

Receptionist - State Farm Agent Team Member

Full Time in Charlotte, NC

Benefits

• Bonus based on performance
• Company parties
• Free food & snacks
• Paid time off

Role Description

Daniela Melendez State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual - Spanish speaker

Compensation $16.00 - $18.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.