RECEPTIONIST - STATE FARM AGENT TEAM MEMBER

Josh Hanna - State Farm Insurance Agent; Crowley (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Hourly pay

Paid time off (vacation and personal/s

Valuable experience

Growth potential/Advancement within my

Job summary

Josh Hanna - State Farm Insurance Agent is seeking a customer-focused team member to help build relationships and provide service on insurance products in Texas. You will respond to inquiries, assist with policy changes, filings, and billing questions while learning the products and services offered by State Farm.

This role emphasizes excellent communication, teamwork, proactive problem solving, and the ability to obtain required Property & Casualty and Life & Health licenses.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving and dedicated to customer service.
• Ability to work in a team environment and relate to customers.
• Property & Casualty license (must be able to obtain).
• Life & Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Customer service

Communication skills

Team player

Licensing: P&C & Life Health (obtain)

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive:

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)