Receptionist - State Farm Agent Team Member

State Farm Agent; Columbus (OH); On-site; USD 20,664 - 23,419; Full time

Job summary

An independent insurance agency in Columbus is seeking a Receptionist to provide exceptional service and support to the team. The ideal candidate will greet customers, manage calls and appointments, and help maintain customer records. Strong communication skills and experience in a customer-facing role are essential. This position offers a compensation range of $15.00 - $17.00 per hour and opportunities for growth within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable communicating with clients.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in maintaining customer records and follow up on their needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Overview

Role Description: Amie Kim - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $15.00 - $17.00 per hour

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Health Insurance.
• Our office is located in Short North Columbus.
• I have been a State Farm agent since 2008.
• I am a proud graduate of The Ohio State University Fisher College of Business.
• Additional languages spoken: Spanish and Korean

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.