Receptionist - State Farm Agent Team Member

Chelsea Dow - State Farm Agent; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement

Training

Performance bonus

Competitive salary

Job summary

Chelsea Dow State Farm is seeking a receptionist to join our team in Charleston, SC. The ideal candidate is organized, detail-oriented, and eager to contribute to a positive and productive workplace.

Responsibilities include greeting customers, scheduling appointments, maintaining records, and assisting with inquiries. You will engage in sales conversations to offer insurance options while delivering outstanding customer service and supporting daily administrative projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

Chelsea Dow State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.