Receptionist - State Farm Agent Team Member

Deeclark; Canton (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Deeclark, a leading State Farm agent in Canton, is seeking a Receptionist - State Farm Agent Team Member. Ideal candidates should be organized, detail-oriented, and eager to provide exceptional service, contributing positively to our team environment. You will be responsible for greeting customers, managing schedules, and offering support to ensure a productive workplace.

Benefits

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Engage with customers for inquiries and provide excellent service.
• Support the team with administrative tasks.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT THE AGENCY:
Dee has been a State Farm agent since February 2007, bringing 33 years of insurance industry experience to the table. With a degree in Finance from Bradley University and professional designations like Chartered Financial Consultant, Chartered Life Underwriter, and Fellow Life Management Institute, Dee is deeply committed to delivering expert guidance to customers. Her team includes two full-time and two part-time employees, all dedicated to providing exceptional service.

Dee is passionate about giving back to the community, whether through financial contributions, hands-on volunteer work, or educational initiatives. She is an active member of the local Kiwanis Club and serves as a Big Sister with Big Brothers/Big Sisters of Fulton County. Her commitment to community enrichment reflects the agency’s broader mission to foster unity and resilience.

In the office, Dee has created a supportive culture that emphasizes open communication, mutual respect, and continuous learning. Team members are encouraged to grow both personally and professionally, with a focus on collaboration and celebrating successes. Employees enjoy perks like paid time off for birthdays, holidays, and a PTO bank, all within a positive and empowering work environment. Together, the team works with integrity and enthusiasm to achieve their goals while making a meaningful impact on the community.

ROLE DESCRIPTION:
Dee Clark - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.