Receptionist - State Farm Agent Team Member

Pam Mowatt - State Farm Agent; Grosse Pointe (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading insurance agency in Grosse Pointe, MI is searching for a Receptionist to join their team. The ideal candidate will be highly organized, detail-oriented, and committed to providing exceptional service. Responsibilities include managing customer interactions and supporting team operations, all while contributing to a positive workplace culture. Experience in customer service is essential for this role.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Support the team with various administrative tasks.

Skills

Communication

Interpersonal Skills

Organization

Multitasking

Sales Engagement

Job description

ROLE DESCRIPTION : Pam Mowatt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Compensation : $15.00 - $17.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grosse Pointe Woods, MI and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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