Receptionist - State Farm Agent Team Member

State Farm; Burtonsville (MD); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Advancement opportunity

Job summary

Hasan Jamil - State Farm Agent in Burtonsville, MD is seeking a Receptionist - State Farm Agent Team Member to join a friendly, sales‑oriented office. You will be the first point of contact, supporting daily operations and client interactions.

Ideal candidates are highly organized, customer‑service focused, comfortable with conversations about insurance options, and proficient with Microsoft Office and CRM systems. This role offers growth, training, and a strong team culture.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales skills

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my State Farm agency in July 2025 and currently have a team of three dedicated professionals. Before becoming an agent, I spent 18 years in home lending, including time as a manager with JP Morgan Chase. About four years ago, I made the transition into the insurance world and quickly discovered that the independence, entrepreneurship, and opportunity for impact that come with agency ownership were exactly what I was looking for.

I grew up in Howard and Montgomery County, and I’m proud to serve the same community that helped shape me. Outside the office, I coach my son’s soccer team and stay connected through affiliations with Howard Community College and various local organizations. Each year, our agency participates in charity work supporting local religious centers and community initiatives.

I offer my team 15 days of PTO annually, a health stipend, a strong focus on work-life balance, and a $500 bonus for each license obtained before your start date. Our office culture is family-oriented yet performance-driven - everyone supports each other while maintaining a strong commitment to results.

I’m looking for team members who are motivated, team-oriented, and always willing to go above and beyond for both our clients and their teammates.

Role description

Hasan Jamil - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.