Receptionist - State Farm Agent Team Member

Clint Osborn - State Farm Agent; Blue Springs (MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

401(k)

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Clint Osborn - State Farm Agent is seeking a Receptionist - Team Member to join a friendly, fast-paced office. You will greet clients, schedule appointments, and support insurance sales conversations while maintaining accurate records.

The ideal candidate is organized, personable, and comfortable with basic computer tools and CRM. This role offers growth opportunities, a flexible schedule, and a supportive team focused on work-life balance.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Highly organized with multitasking ability.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage customers to identify insurance options and needs.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2015 and currently lead a team of five. Before becoming a State Farm agent, I worked as an Area Manager with Enterprise Rent-A-Car. I was drawn to agency ownership because I wanted the opportunity to be an entrepreneur while building a career centered on helping people. I'm a graduate of UCM, a proud husband and father of three, and enjoy golfing, working out, and staying involved with my church.

Our agency offers a 401(k), health insurance stipend, licensing reimbursement, quarterly bonuses, office outings, and a strong commitment to work‑life balance. We believe in rewarding great work while creating opportunities for our team to grow and succeed.

Our culture is fun, competitive, and highly collaborative. We work hard toward our goals while always being willing to help one another. I'm looking for someone who enjoys building genuine relationships with customers, asks thoughtful questions, and can have needs‑based conversations that help people make confident decisions. If you're personable, motivated, and enjoy helping others, we'd love to meet you.

ROLE DESCRIPTION:

Clint Osborn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.