Receptionist - State Farm Agent Team Member

Eve Hamper; Baltimore (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Eve Hamper - State Farm is seeking a Service Receptionist in Baltimore, MD to greet customers, answer phones, schedule appointments and manage office communications.

The role emphasizes strong organizational skills, attention to detail and a customer‑focused mindset, with opportunities to learn the insurance industry and grow within the agency.

Competitively paid between $18 and $22 per hour, with benefits including paid time off and training.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Ability to obtain licensing required by State Farm and the State of Maryland.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Salesforce

Job description

Receptionist - State Farm Agent Team Member

Full Time in Baltimore - MD

• Paid time off

ROLE DESCRIPTION

Eve Hamper - State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Service Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in the insurance needs of our customer conversations.
• Basic computer skills, including Microsoft Office and Sales Force systems.
• Able to obtain licensing required by the State Farm and the State of Maryland to service all clients

Compensation $18.00 - $22.00 per hour

Benefits

• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

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