Receptionist - State Farm Agent Team Member

State Farm; Asheville, Weaverville (NC, NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Flexible schedule

Paid time off

Job summary

Sandoval State Farm in Asheville, NC is seeking an Executive Assistant to provide essential administrative support, greet customers in person and on the phone, and manage scheduling. You will help maintain customer records and coordinate office communications.

The role involves engaging with clients to understand insurance needs, offering options, and supporting a collaborative team with CRM and Microsoft Office tools.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable engaging in sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k) matching
• Flexible schedule
• Paid time off

Sandoval State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Executive Assistant.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.