Receptionist - State Farm Agent Team Member

Vanessa-Vargas---State-Farm-Agent; Chino Hills (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Opportunity for advancement

Job summary

Vanessa Vargas - State Farm Agent is seeking a Receptionist to join our team in Chino Hills, CA. You will greet customers, handle calls, schedule appointments, and maintain client records.

The ideal candidate is organized, detail-oriented, and eager to support a busy insurance office. You will engage with customers to discuss insurance options and coordinate with team members.

This role offers growth, on-site workspace, and benefits including health insurance and PTO.

Qualifications

• Previous receptionist or customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and identifying client needs.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM software

Microsoft Office

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

ROLE DESCRIPTION

Vanessa Vargas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.