Account Associate - State Farm Agent Team Member

Heather Andrus State Farm Agency; Anchorage, Northern (AK, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

License Paid by Agency

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Heather Andrus State Farm Agent is hiring an Account Associate to support daily operations, manage customer accounts, and serve as a liaison between clients and agency teams in Anchorage, AK. You’ll help grow the agency by proactively assisting with policy changes, claims, and underwriting coordination while delivering friendly, reliable service.

This full-time, on-site role offers licensing support, opportunities for advancement, and a supportive team culture focused on work-life balance and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Anchorage - AK

Replies within 24 hours

• License Paid by Agency
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2016 after working as a State Farm team member, bringing a strong understanding of both the business and the importance of building a supportive team. I was born and raised locally, which makes serving this community especially meaningful. Our office is made up of four team members, and we truly operate like a small family — we get along exceptionally well, support one another, and make time to enjoy working together.

We value work-life balance and cover licensing expenses, and our culture is built on positivity, dependability, and a great attitude. From team lunches to spa days and celebrating wins together, we believe a happy, connected team creates the best environment for success.

We’re looking for someone who is coachable, reliable, and eager to be part of a close‑knit group where good culture genuinely matters.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Heather Andrus - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $18.00 - $20.00 per hour

Account Associate - State Farm Agent Team Member

Full Time in Anchorage - AK

Responsive recruiter Replies within 24 hours

Benefits

• License Paid by Agency
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2016 after working as a State Farm team member, bringing a strong understanding of both the business and the importance of building a supportive team. I was born and raised locally, which makes serving this community especially meaningful. Our office is made up of four team members, and we truly operate like a small family — we get along exceptionally well, support one another, and make time to enjoy working together.

We value work-life balance and cover licensing expenses, and our culture is built on positivity, dependability, and a great attitude. From team lunches to spa days and celebrating wins together, we believe a happy, connected team creates the best environment for success.

We’re looking for someone who is coachable, reliable, and eager to be part of a close‑knit group where good culture genuinely matters.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Heather Andrus - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $18.00 - $20.00 per hour

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