Receptionist - San Francisco, CA

CBRE, Inc.; San Francisco (CA); On-site; USD 45,000 - 58,000; Full time

Job summary

CBRE is seeking a professional Receptionist to shape the visitor experience at our San Francisco site. You’ll greet clients, manage the lobby, coordinate meetings, and support mail and office operations with reliability and warmth.

This role requires strong communication, a calm, customer-focused demeanor, and proficiency with standard tools (email, documents, spreadsheets, scheduling). Prior hospitality or corporate office experience is preferred.

Qualifications

• Experience in customer service, hospitality, or an office environment.
• Strong verbal communication skills and a professional phone manner.
• Comfortable with standard workplace tools (email, documents, spreadsheets, scheduling).
• Ability to follow established procedures reliably and consistently.
• Experience in corporate, hotel, or premium-service environments is preferred.

Responsibilities

• Greet clients, applicants, and visitors, issue passes and apply security protocols.
• Receive and direct calls to the appropriate personnel or voicemail.
• Schedule and prepare meeting rooms, arrange catering and equipment, ensure timely starts.
• Coordinate housekeeping requests and arrange hospitality services for guests.
• Track mail, packages, and office supplies, and support general clerical duties.

Skills

Customer service experience

Hospitality mindset

Professional communication

Work tools proficiency

Tools

Email

Documents

Spreadsheets

Scheduling

Visitor-management systems

Job description

About CBRE And Experience Services

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

About CBRE And Experience Services

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

About The Role

The Receptionist shapes the experience everyone has from the moment they walk through the door. You're the first person most people see when they walk through the door — that greeting, that eye contact, that sense someone is glad they arrived, sets the tone for everything that follows. On a well-run site, it's never an accident. You own the lobby, the visitor process, the conference room calendar, and the daily logistics of a busy front desk. You will be successful in this role when you make every visitor and employee feel expected and well taken care of, and run the front desk reliably enough that no one has to think about it.

What You'll Do:

Front Desk & Visitors

• Greet clients, applicants, and visitors, issue visitor and parking passes, and apply security protocols so every guest feels expected.
• Receive and direct incoming calls to the appropriate personnel or voicemail so callers reach the right person.

Meetings & Hospitality

• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and equipment, so meetings start on time.
• Request building and housekeeping services to maintain the condition of shared spaces.
• Arrange hospitality services for guests, including transportation, tickets, and reservations.

Mail & Office Coordination

• Track incoming and outgoing packages, mail, and freight, and arrange messenger service.
• Handle general clerical duties, distribute faxes and packages, and order office supplies so employees have what they need.

This Role Is a Good Fit If You:

• Get energy from imparting kindness, help, and recommendations to others. The more people you interact with in a day, the better you feel when you head home.
• Are known for noticing a guest, friend, or family members needs something before they ask. People constantly tell you "I can't believe you read my mind on that."
• Stay warm and even-keeled under pressure: whether it's the morning rush, an early VIP, or a caller who's already frustrated, and people notice you never seem rattled.
• Look forward to being at the desk before anyone else arrives, so you're the one setting the tone from the first hello.
• Are a stickler for details. You feel at your best when every visitor's information is logged, every conference room reservation is made, every I dotted and T crossed.

What You Need:

• Experience in customer service, hospitality, or an office environment
• Strong verbal communication skills and a professional phone manner
• Comfortable with standard workplace and collaboration tools (email, documents, spreadsheets, and scheduling)
• Ability to follow established procedures reliably and consistently
• Strong preference for experience in a corporate, hotel, or premium-service environment, familiarity with visitor-management systems, and coordinating conference rooms or catering

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Receptionist position is $44,500 annually [or $21,40 per hour] and the maximum salary for the Receptionist position is $58,240 annually [or $28 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).