Receptionist Sales

HomeServices of America; Brigantine (NJ); On-site; USD 28,000 - 30,000; Full time

Job summary

HomeServices of America in Brigantine, NJ is seeking a professional receptionist to support the office and sales team. You will answer phones, greet visitors, manage calendars and perform general clerical tasks with accuracy and courtesy.

Ideal candidates have a high school diploma, 3–6 months of receptionist experience, and solid Word/Excel skills. The role offers a comprehensive benefits package and an opportunity to be a foundational member of a real estate office.

Qualifications

• High school diploma or equivalent work experience.
• Three to six months of receptionist/office experience.
• Knowledge of real estate, title and/or mortgage business helpful.
• Ability to handle a multi-line telephone console with courtesy and professionalism.
• Strong computer and typing skills; proficient in Word and Excel.

Responsibilities

• Answer phones and route calls to the right person.
• Greet visitors and notify the person being visited.
• Maintain the reception area and assist with scheduling.
• Sort mail, prepare outgoing mail and manage packages.
• Support sales associates and office management as needed.
• Order supplies and maintain inventories.
• Open and close the business office as directed.

Skills

Customer service

Multiline phone handling

Office coordination

MS Word

MS Excel

Typing 45-60 wpm

Independent work

Interpersonal skills

Written communication

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Brigantine, NJ 08203, USA

Description

This position performs a variety of clerical functions including answering phones, greeting visitors to the office, setting appointments and performing other general office tasks to support management, office staff and sales associates.

Job Duties and ResponsibilitiesResponsibilities and duties may vary depending on the size and function of the office/department.

• Operate multiple-call telephone console and route calls to the appropriate person(s) or location; ensure callers are not on “hold” for long periods of time. Greet visitors; notify person(s) being visited. Be at or close to receptionist area when guests are expected, or go to reception area immediately upon notification that guests have arrived. Maintain the appearance of the reception area and other areas, as assigned. (60-70%)
• Operate office equipment and check fax machines routinely. Sort and distribute mail; sign for delivery packages and certified mail and notify recipients in a timely manner. Prepare outgoing mail. (15-20%)
• Perform light computer work; maintain correspondence, appointments and data files, may enter MLS listings, compile information packets and rosters; prepare routine reports; coordinate meeting room schedules. (15-20%)
• Act as backup to other staff and assist and support sales associates and management as needed. (5-10%)
• Order supplies, maintain inventories and printed materials. May prepare monthly relief receptionist schedule and train relief receptionists. (5-10%)
• May open and close the business office. (0-5%)
• Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Demonstrate the behavioral and technical competencies necessary to effective complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly and following good safety practices in all activities.

Qualifications

Education:

• High school diploma or equivalent work experience and knowledge.

Experience:

• Three to six months prior receptionist and office experience.

Knowledge and Skills:

• Knowledge of real estate, title and/or mortgage business helpful.
• Ability to handle multiple line telephone console with courtesy and professionalism
• Ability to sit for long periods of time answering a busy telephone console.
• Strong computer and keying skills; proficient in Word and Excel. Typing speed of 45-60 w.p.m.
• Ability to work independently and to prioritize and handle multiple tasks and projects concurrently.
• Excellent customer service and interpersonal skills.
• Effective oral and written communication skills.

Wage: $20 - $22 hourly; actual wage is based upon education and experience.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.