Receptionist - PRN

Kindred Hospital Indianapolis North; Indianapolis (IN); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Vacation pay

Descrizione del lavoro

ScionHealth in Indianapolis, IN is seeking a front desk/switchboard admissions assistant to operate the telephone switchboard, greet visitors, and assist with intake paperwork. This role may involve contacting families for admission documentation and performing charge entry under guidance.

A healthcare setting background is preferred, with reliable attendance and clear communication essential. Shifts are 6:30 AM–3:00 PM or 3:00 PM–11:30 PM, with a PRN pay rate of $20/hour.

Competenze

• Must read, write and speak fluent English.
• Must have good and regular attendance.
• On the job or equivalent training/experience in a healthcare setting.

Mansioni

• Operates telephone switchboard to relay incoming, outgoing and interoffice calls.
• Greets visitors and directs them to proper departments or locations.
• May contact and meet with families to sign admission paperwork in a timely manner.
• Performs charge entry and charge control tasks to facilitate accurate capture and reconciliation of charges.
• Notifies clinical leadership and coordinating staff during emergencies as needed.

Conoscenze

Fluent English

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

Description

Schedule

• 630AM - 3PM or 3PM - 1130AM
• PRN PAY RATE: $20/hour
• Covering PTO and Vacations

Kindred Hospital Indianapolis North is a 45-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. We are located within American National University community.

Job Summary

Operates telephone switchboard to relay incoming, outgoing and interoffice calls. Greets and receive visitors and directs as appropriate. May be responsible for contacting and meeting with families to sign admission paperwork timely. When requested performs charge entry and charge control guidelines to facilitate accurate and timely capture, control, and reconciliation of all charges.

Essential Functions

• Courteously answers, routes and screens outside calls to the proper department or extension number. Transfers calls, takes accurate messages and/or holds calls when necessary.
• Answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance.
• Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.
• Pages code blue, fire alerts, stat calls, emergency calls per protocol.
• Maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area.
• Maintains an alphabetical and numerical log of patient's names, room numbers and telephone extensions in order to expedite the relaying of calls.
• Notifies clinical leadership of emergency patients entering the hospital.
• Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.

Knowledge/Skills/Abilities/Expectations

• Approximate percent of time required to travel 0%:
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications

• None required

Experience

• On the job or equivalent training/experience in a healthcare setting.