Receptionist - PRN

Memorial City Nursing and Rehabiliation Center; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial City Nursing and Rehabiliation Center in Houston, TX, seeks a Receptionist to handle front-desk duties and support the Business Office. You will answer calls, assist residents and families, and help with administrative tasks to keep the facility running smoothly.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office. Experience in a healthcare setting is a plus, and the position offers full-time hours and a collaborative team environment.

Qualifications

• Excellent oral and written communication with residents, families, and staff.
• Strong organizational and administrative skills for a busy facility.
• Customer service mindset to support residents and operations.

Responsibilities

• Answer telephone calls in a timely, courteous manner.
• Assist with mail distribution and general office duties as assigned by Business Office Manager or Administrator.
• Process invoices for payment and assist with updating vendor and employee information.
• Assist with monthly resident statements and coordination with the Business Office.
• Support recruitment, training, and retention efforts for staff and operate in compliance with facility policies.

Skills

Excellent oral/written communication

Organizational skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Primary ResponsibilitiesThe Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors and staff to appropriate personnel for assistance. This person works in conjunction with the facility Administrator and Business Office personnel to ensure that the Business Office works efficiently.Essential FunctionsAnswer telephone calls in a timely and pleasant mannerAssist with mail distributionAssist with general office duties as assigned by the Business Office Manager and/or facility AdministratorResponsible for accounts payable, collecting, processing and submitting invoices for payment in a timely mannerAssist with updating employee phone list as neededAssist with mailing out monthly resident statements for room and boardActively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facilityAssists in verification of EPLS and OIG for vendors (initial, monthly & annually)Perform other duties and tasks as assigned by the Business Office ManagerEducational/Training RequirementsHigh School diploma or equivalent is requiredLicensing RequirementsNoneExperience RequirementsExcellent oral/written communication skillsKnowledge of Microsoft Office (Word, Excel, Outlook)Excellent organizational and customer service skillsPhysical DemandsThe physical demands described here are representative but not necessary all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Action Rarely Occasionally FrequentlyLifting - 1-25 lbs XLifting - 25-50 lbs XLifting - 50+ lbs XCarrying - 1-25 lbs XCarrying - 25-50 lbs XCarrying - 50+ lbs XPushing/Pulling - 1-25 lbs XPushing/Pulling - 25-50 lbs XPushing/Pulling - 50+ lbs XSliding/Transferring - 1-25 lbs XSliding/Transferring - 25-50 lbs XSliding/Transferring - 50+ lbs XStanding XSitting XWalking XSpeaking XDriving XBalancing/Climbing XStooping/Kneeling XCrouching/Crawling XReaching XHearing/Listening XSeeing XTurning/Twisting/Leaning X