Job Details
Level: Entry
Job Location: Manasquan, NJ 08736
Position Type: Part Time
Education Level: High School
Salary Range: $17.80 - $21.80
Hourly Travel Percentage: None
Job Shift: Varies
Job Category: Admin - Clerical
AMI is seeking a Part Time Receptionist to join the team in the Wall office location! This position is a great opportunity to join a growing outpatient Radiology practice.
Benefits
- Paid Time Off (PTO)
- Paid Holidays
- 401k
- Profit Sharing
- 401K retirement benefit to Per Diem employees
Responsibilities
- Greets patients in a welcoming manner upon arrival, signs them in, and obtains their demographic information.
- Verifies that the patient’s demographic information is accurate and ensures that insurance cards, consents, and other documents are complete and in order.
- Answers phone calls and routes callers to the appropriate staff or department to ensure patient satisfaction.
- Provides patients with history forms, copies of AMI office policies, and legally required documents.
- Explains required forms to the patient in detail and obtains required signatures as needed.
- Prepares patients' charts in advance to ensure efficient registration experience.
- Gathers and prepares patients' records for release.
- Receives, sorts, and distributes incoming mail and interoffice courier deliveries.
- Processes payments from patients for out-of-pocket costs, fees, and copays.
- Schedules appointments for patients according to scheduling guidelines.
- Provides preparation instructions as needed for tests.
- Provides patients with support and guidance by listening to them, building their confidence, increasing satisfaction, ensuring commitments are met, setting appropriate expectations, and responding to their needs.
- Always maintains patient confidentiality.
- Works as a liaison between patients and the clinical team to enhance the delivery of patient care.
- Maintains a calm demeanor and continues to provide courteous customer service when confronted with a difficult situation.
- Maintains the reception and waiting areas in a neat and orderly condition.
- Completes detailed work assignments in a timely manner.
- Performs other duties as assigned.
Qualifications
- Candidates must have a High School Diploma or equivalent.
- Previous clerical experience and intermediate computer skills are required.
- Must demonstrate excellent customer service practices and have the ability to work in a fast-paced environment with minimal supervision.
- Previous experience in a medical office or hospital is strongly preferred.
- Exceptional communication skills, both in-person and on the phone, are required for success in this position.
Work Schedule
The work schedule includes Tuesday and Friday, 9:30am-8pm.
Schedules are subject to change based on business needs.
The Part Time, 20 hour per week positions will provide coverage in AMI's Wall office location.
EOE