Receptionist

Atlantic Medical Imaging; Somers Point (NJ); On-site; USD 24,521 - 30,031; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

Flexible spending accounts

Paid time off (PTO)

Paid holidays

401k

Job summary

Atlantic Medical Imaging is seeking an entry-level Receptionist to join our Somers Point office. The role involves greeting patients, collecting demographic information, verifying insurance and documents, handling calls, and supporting registration and scheduling in a fast-paced outpatient radiology setting.

The position offers full-time hours, daytime shifts, and a comprehensive benefits package. Prior clerical and healthcare exposure is preferred; High School diploma required.

Qualifications

• High School Diploma or equivalent required.
• Clerical experience and intermediate computer skills preferred.
• Excellent customer service and ability to work in a fast-paced environment with minimal supervision.
• Previous experience in a medical office or hospital is strongly preferred.
• Exceptional communication skills, both in-person and on the phone, are required for success in this position.

Responsibilities

• Greets patients upon arrival, signs them in, and collects demographic information.
• Verifies demographics, insurance cards, consents, and other documents.
• Answers phone calls and routes to appropriate staff to ensure patient satisfaction.
• Provides patients with forms, policies, and required documents; explains and obtains signatures as needed.
• Prepares charts and records for efficient registration and release.
• Receives and sorts mail and interoffice deliveries; handles payments and copays.
• Schedules appointments according to guidelines and provides test preparation instructions.
• Maintains patient confidentiality and coordinates with clinical team to improve care delivery.
• Keeps reception and waiting areas neat; handles duties and special requests as assigned.

Skills

Customer service

Communication

Phone etiquette

Fast-paced environment

Interpersonal skills

Computer literacy

Education

High School Diploma

Tools

Computer literacy

Job description

Job Details

• Level: Entry
• Job Location: Somers Point, NJ 08244
• Position Type: Full Time
• Education Level: High School
• Salary Range: $17.80 - $21.80 Hourly
• Travel Percentage: None
• Job Shift: Day
• Job Category: Admin - Clerical

AMI is seeking a full time Receptionist to join the teams in the AMI office in Somers Point. This is a great opportunity to join a growing outpatient Radiology practice!

AMI offers a generous compensation and benefits package including medical, prescription, dental, vision, flexible spending accounts, Paid Time Off (PTO), Paid Holidays, 401k and Profit sharing and the opportunity to work in an exciting and progressive outpatient practice. Offered rates increase based on years of work experience.

• The Receptionist is responsible for but not limited to:

• Greets patients in a welcoming manner upon arrival, signs them in, and obtains their demographic information.
• Verifies that the patient’s demographic information is accurate and ensures that insurance cards, consents, and other documents are complete and in order.
• Answers phone calls and routes callers to the appropriate staff or department to ensure patient satisfaction.
• Provides patients with history forms, copies of AMI office policies, and legally required documents.
• Explains required forms to the patient in detail and obtains required signatures as needed.
• Prepares patients' charts in advance to ensure efficient registration experience.
• Gathers and prepares patients' records for release.
• Receives, sorts, and distributes incoming mail and interoffice courier deliveries.
• Processes payments from patients for out-of-pocket costs, fees, and copays.
• Schedules appointments for patients according to scheduling guidelines.
• Provides preparation instructions as needed for tests.
• Provides patients with support and guidance by listening to them, building their confidence, increasing satisfaction, ensuring commitments are met, setting appropriate expectations, and responding to their needs.
• Always maintains patient confidentiality.
• Works as a liaison between patients and the clinical team to enhance the delivery of patient care.
• Maintains a calm demeanor and continues to provide courteous customer service when confronted with a difficult situation.
• Maintains the reception and waiting areas in a neat and orderly condition.
• Completes detailed work assignments in a timely manner.
• Performs other duties as assigned.

This full time, 40 hour per week position will provide coverage in AMI's Somers Point office location.

The work schedule includes:

• Off Sunday & Monday
• Tuesday, 7:30am-4pm
• Wednesday, 10am-6:30pm
• Thursday-Saturday, 7:30am-4pm
• Schedules are subject to change based on business needs.

Qualifications

• Candidates must have a High School Diploma or equivalent.
• Previous clerical experience and intermediate computer skills are required.
• Must demonstrate excellent customer service practices and have the ability to work in a fast-paced environment with minimal supervision.
• Previous experience in a medical office or hospital is strongly preferred.
• Exceptional communication skills, both in-person and on the phone, are required for success in this position.

AMI offers a generous compensation and benefits package including medical, prescription, dental, vision, flexible spending accounts, Paid Time Off (PTO), Paid Holidays, 401k and Profit sharing and the opportunity to work in an exciting and progressive outpatient practice. Offered rates increase based on years of work experience.

EOE