Receptionist - Part Time

Trinity Health; United States; On-site; USD 21,000 - 28,000; Part time

Job summary

Trinity Health seeks a courteous Receptionist to welcome patients and visitors at the front desk, ensuring smooth patient flow and accurate data entry in the electronic health record. The role involves scheduling, handling calls, and collecting copays in a fast-paced clinic setting.

The ideal candidate demonstrates strong interpersonal skills, upholds confidentiality, and supports the Trinity Health mission and values while delivering professional, patient-centered service.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) certification or obtained within three months of hire.
• Proof of Mandatory Reporter abuse training within three months of hire.
• Ability to read, write and understand English and communicate with patients and colleagues.
• Maintain confidentiality of patient information.
• Professional presence that aligns with Trinity Health values.

Responsibilities

• Greet patients and visitors and manage front desk responsibilities.
• Check-in patients, schedule appointments, and manage patient flow.
• Answer phone calls and direct them appropriately.
• Obtain accurate patient demographics and insurance information.
• Collect copays and deductible amounts at time of service and enter data into EHR.

Skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

EHR systems

Job description

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk responsibilities including maintaining patient flow;scheduling appointments;appropriately handling phone calls;validating insurance eligibility;entering demographics, insurance, and other pertinent information inthe Electronic Health Record and othervarious systems; anddetermining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Part Time

20 hours/week

Job Duties:

Knows, understands, incorporates, anddemonstratesthe Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Performspatient check-in at the time of visit and completes allstepsnecessary to ensure the admitting process is efficient andin compliance withall clinic and regulatory policies.

Answer phone calls and direct them appropriately.

Schedule appointments according to office guidelines.

Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.

Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

High school diploma or equivalentrequired.

Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

Requires the ability to read, write and understand the English language, and communicate effectively withpatient, visitors,and colleagues while performing their job duties.

Mustmaintaina high degree of confidentiality when dealing with patient information.

Mustpossessa personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

VisitMercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you atMercyOneHealth System’scircleofcare.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

St. Peter’s serves in the spirit of the gospel as a compassionate and transforming healing presence in our communities.

St. Peter's Health Partners is the Capital Region’s largest not-for-profit healthcare network, offering comprehensive and compassionate care at over 185 locations with 11,000 employees.

315 South Manning Blvd, Albany, NY 12208, US