Receptionist - Part Time

Trinity Health; Crow Valley (KY); On-site; USD 15,000 - 21,000; Part time

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, schedule appointments, answer phones, verify insurance, and enter demographics into the Electronic Health Record. This part-time, day-shift role (20 hours/week) emphasizes excellent interpersonal skills, confidentiality, and efficient patient flow in a clinical setting.

The position requires a high school diploma, Basic Life Support, compliant with clinic policies, and Trinity Health offers

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copies/scans patient access related hardcopy materials (e.g., ID, referrals, insurance cards) into the correct location in the electronic medical record.

Education

High school diploma or equivalent

Job description

Employment Type:

Part time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk responsibilities including maintaining patient flow;scheduling appointments;appropriately handling phone calls;validating insurance eligibility;entering demographics, insurance, and other pertinent information inthe Electronic Health Record and othervarious systems; anddetermining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Part Time

20 hours/week

Job Duties:

• Knows, understands, incorporates,anddemonstratestheTrinity Health Mission, Vision, and Values in behaviors, practices, anddecisions.

• Performspatientcheck-in at the time of visit and completesallstepsnecessaryto ensure the admitting process is efficient andin compliance withall clinic and regulatory policies.

• Answer phone calls and direct them appropriately.

• Schedule appointments according to office guidelines.

• Obtainaccuratepatientand insurance information, collecting copays (TOS) and deductible amounts.

• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma orequivalentrequired.

• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

• Requires the ability to read, write and understand the English language, and communicate effectively withpatient, visitors,and colleagues while performing their job duties.

• Mustmaintainahigh degree of confidentiality when dealing with patient information.

• Mustpossessapersonal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.