Receptionist - Part Time

Rydellautomall; Grand Forks (ND); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Discounted services

Employee vehicle purchase program

Paid time off to volunteer

Job summary

Rydell Auto Center in Grand Forks, ND is seeking a Part Time Receptionist with excellent customer service to greet customers and direct them to the appropriate department. This role also handles basic office tasks to support Sales and Office teams.

The schedule is Monday–Friday 1:30pm–7:00pm and every other Saturday 8am–5pm, with pay of $17 per hour. Experience with Microsoft Office is a plus, and a professional appearance is expected. We are an equal opportunity employer.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights and weekends.
• Ability to communicate customers' interests, needs and requests to management and sales personnel.
• Professional personal appearance.

Responsibilities

• Answer phones and direct customers to the proper department and follow up in a timely way.
• Handle customer complaints diplomatically and refer to appropriate personnel for resolution.
• Communicate with callers in a professional, friendly and efficient manner, minimizing hold time.
• Assist managers with clerical duties as needed.
• Be friendly, professional and efficient when working with customers and employees.

Skills

Customer service

Communication

Tools

Microsoft Office

Job description

We are seeking a Part Time Receptionist with excellent customer service skills and a winning attitude. This individual will greet all customers that come in to our GM dealership and then direct them to their destination. This position will also be responsible for basic office tasks to help the Sales and Office departments.

At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Schedule/Pay

• Monday-Friday 1:30p-7p and every other Saturday, 8a-5p
• Pay is $17/hour

Benefits

• Weoffer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.