Receptionist - Part Time

Gfnissan; Grand Forks (ND); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

In-house benefits

Vehicle purchase program

Paid time off to volunteer

Job summary

Rydell Auto Center in Grand Forks, ND seeks a part-time Receptionist with strong customer service. You will greet customers, direct them to the correct department, and assist the Sales and Office teams with basic clerical tasks.

The role requires flexible hours including some Saturdays, a professional appearance, and a positive, customer-focused attitude. This position emphasizes teamwork in a GM dealership environment.

Qualifications

• Experience with customer service in a retail or dealership setting.
• Strong professional communication and interpersonal skills.
• Ability to handle multiple tasks with a friendly, courteous manner.
• Willingness to work flexible hours including some Saturdays.

Responsibilities

• Answer phones and direct customers to proper department.
• Follow up in a timely manner and handle inquiries.
• Resolve customer complaints diplomatically by referring to the appropriate person.
• Communicate with callers professionally to minimize hold time.
• Assist managers with clerical duties as needed.
• Be friendly, professional, and efficient with customers and colleagues.

Skills

Customer service

Communication

Professional appearance

Flexibility

Tools

Microsoft Office

Job description

We are seeking a Part Time Receptionist with excellent customer service skills and a winning attitude. This individual will greet all customers that come in to our GM dealership and then direct them to their destination. This position will also be responsible for basic office tasks to help the Sales and Office departments.

At Rydell Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Schedule/Pay

• Monday-Friday 1:30p-7p and every other Saturday, 8a-5p
• Pay is $17/hour

Benefits

• Weoffer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.