Receptionist - Outpatient Program

Byrne Dairy; City of Syracuse (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid vacation and sick leave

401(k) plan

Sign-on incentive

Company paid disability insurance

Life insurance

Employee Assistance Program

Job summary

Helio Health is seeking a Receptionist for the Meadows Outpatient Program in Syracuse. The role supports clients and staff with professional customer service and clerical assistance, on a full-time, onsite basis. Schedule is Monday-Thursday, 8:30am-5:00pm, Friday 8:00am-4:30pm.

Pay range is $17.00-$19.00 per hour, with a sign-on incentive up to $1,500 and comprehensive benefits. Responsibilities include answering calls, directing visitors, mail and supplies coordination, and general clerical

Qualifications

• High School Diploma or GED required.
• 1 year of administrative/clerical experience preferred.
• Proficiency with Microsoft Office applications and general office procedures.
• Strong verbal and written communication skills.
• Ability to work independently and with staff, clients, and the community.

Responsibilities

• Answer incoming calls and direct to the appropriate staff.
• Greet and direct visitors to the program.
• Handle mail distribution and requisition of supplies.
• Maintain and route publications; coordinate express mail services.

Skills

Customer service

Verbal communication

Written communication

Office procedures

Independent worker

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Receptionist - Outpatient Program

Job Locations: US-NY-Syracuse

• Category: Administrative/Clerical
• Position Type: Full-Time
• Work Arrangement: Onsite
• ID: 2026-6959

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Receptionist will provide professional customer service and assistance to our clients and staff. The Receptionist will work on a Full-Time basis at our Meadows Outpatient Program.

Schedule: Monday - Thursday, 8:30am - 5:00pm, Friday 8:00am - 4:30pm.

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!

Pay: $17.00 - $19.00 per hour.

Responsibilities

• The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, and requisition of supplies as well as additional clerical duties.
• Answers telephones and directs the caller to the appropriate staff member.
• Complete helplines as available and necessary.
• Greets and directs visitors to the program.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. Receives, sorts and forwards incoming mail.
• Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Other duties as assigned by supervisor.

Qualifications

• High School Graduate/Equivalency
• One year of administrative/clerical experience.
• Knowledge of office procedure and clerical skills.
• Ability to perform duties independently.
• Must demonstrate the ability to work effectively with staff, clients and the professional community.
• Must have strong computer skills including proficiency with Microsoft Office Applications.
• Must demonstrate excellent customer service skills.
• Must be able to work in a dynamic, fast paced work environment.
• Must have excellent verbal and written communication skills.
• Ability to ask for advice and assistance when needed.

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.