Receptionist ONC

002 Sea Mar Community Health Center; Lakewood (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Long Term Disability

Paid time off

Job summary

Sea Mar Community Health Centers in Washington state is seeking a Front Desk Receptionist to be the first point of contact for patients and visitors, delivering excellent customer service and supporting daily front office operations.

Role emphasizes creating a positive patient experience, aiding clinic flow and access to care, with a Monday–Friday schedule and starting wage of $21.30 per hour. Sea Mar offers comprehensive benefits for full-time staff and values diversity and equal opportunity.

Qualifications

• High School Diploma or GED required.
• Previous medical or dental front office experience preferred.
• Bilingual English/Spanish preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.
• Fast-paced clinic environment with frequent patient interaction.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Register patients and accurately enter demographic information.
• Collect patient payments and maintain accurate records.
• Assist patients with forms, services, and referrals to community resources.
• Support back-office staff to help address clinical quality measure gaps.
• Maintain a clean, organized front desk and patient waiting areas.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organization

Multi-line phone system

Education

High School Diploma or GED

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.

Front Desk Receptionist

The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing excellent customer service and supporting daily front office operations. This role plays a key part in creating a positive patient experience while supporting clinic flow and access to care.

Key Responsibilities

• Greet patients, answer phones, and schedule appointments
• Register patients and accurately enter demographic information
• Collect patient payments and maintain accurate records
• Assist patients with forms, services, and referrals to community resources
• Support back-office staff to help address clinical quality measure gaps
• Maintain a clean, organized front desk and patient waiting areas

Qualifications

• High School Diploma or GED required
• Previous medical or dental front office experience preferred
• Bilingual English/Spanish preferred
• Strong communication, organization, and customer service skills
• Ability to manage a multi-line phone system and basic office equipment
• Fast-paced clinic environment with frequent patient interaction

Employment Details

Employment Type: Hourly

Starting Wage: $21.30 per hour

Work Schedule: Monday - Friday 8am - 5pm

What We Offer

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

• Medical, Dental, Vision, Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays
• 401(k)/Retirement options

Sea Mar is an equal opportunity employer and offers a competitive benefits package.

Sea Mar is an equal opportunity employer.

Sea Mar is an equal opportunity employer.