On Call Receptionist

002 Sea Mar Community Health Center; Everett (WA); On-site; USD 2,480,000 - 3,168,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

EAP

Job summary

Sea Mar Community Health Centers is hiring a Front Desk Receptionist to serve as the first point of contact for patients and visitors, ensuring a positive patient experience and smooth clinic flow. The role requires greeting, scheduling, patient registration, payments, and assistance with forms and referrals.

The position emphasizes bilingual English/Spanish communication, exceptional customer service, and the ability to thrive in a fast-paced clinic setting while supporting back-office staff.

Qualifications

• High School Diploma or GED required.
• Prior medical or dental front office experience preferred.
• Bilingual English/Spanish preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage a multi-line phone system and basic office equipment.
• Fast-paced clinic environment with frequent patient interaction.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Register patients and accurately enter demographic information.
• Collect patient payments and maintain accurate records.
• Assist patients with forms, services, and referrals to community resources.
• Support back-office staff to help address clinical quality measure gaps.
• Maintain a clean, organized front desk and patient waiting areas.

Skills

Bilingual English/Spanish

Strong communication

Customer service

Organizational skills

Phone system management

Multitasking

Education

High School Diploma or GED

Tools

Multi-line phone system

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.

We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Front Desk Receptionist. The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing excellent customer service and supporting daily front office operations. This role plays a key part in creating a positive patient experience while supporting clinic flow and access to care.

Key Responsibilities:

• Greet patients, answer phones, and schedule appointments
• Register patients and accurately enter demographic information
• Collect patient payments and maintain accurate records
• Assist patients with forms, services, and referrals to community resources
• Support back-office staff to help address clinical quality measure gaps
• Maintain a clean, organized front desk and patient waiting areas

Qualifications:

• High School Diploma or GED required
• Previous medical or dental front office experience preferred
• Bilingual English/Spanish preferred
• Strong communication, organization, and customer service skills
• Ability to manage a multi-line phone system and basic office equipment
• Fast-paced clinic environment with frequent patient interaction

Sea Mar is an Equal Opportunity Employer and offers a competitive benefits package.

Benefits:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays
• 401(k)/Retirement options

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement.

The fringe benefits surpass most companies.

Starting Wage: $21.30 per hour

Work Schedule: Monday – Friday (Can be edited based on need)

Hourly - Hourly Plan, 21.30 USD Hourly

Sea Mar is an equal opportunity employer.

Sea Mar is an equal opportunity employer.

Sea Mar Community Health Centers, founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons regardless of their ability to pay for services. Sea Mar's network of services includes more than 90 clinics.