Receptionist - MRI

Southern Bone & Joint Specialists PA; Mississippi; Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Southern Bone & Joint Specialists PA is seeking a Part-time MRI Receptionist to be the first contact for patients and visitors at our MRI facility. You will manage patient flow, verify identification and insurance, and support scheduling and front-desk operations to ensure a smooth patient experience.

You will coordinate with MRI technologists and administrative staff, handle confidential information per HIPAA, and assist with billing inquiries and co-pays.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist/front desk, preferably in healthcare.
• Proficiency with computer systems including EHR and scheduling software.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and confidentiality.

Responsabilités

• Greet and check in patients for MRI appointments, verify ID and insurance information.
• Schedule, reschedule, and confirm MRI appointments using EHR systems and scheduling software.
• Answer incoming calls, respond to patient inquiries, and provide information about MRI procedures and preparation instructions.
• Maintain accurate patient records, ensuring confidentiality and HIPAA compliance.
• Coordinate communication between patients, MRI technologists, radiologists, and administrative staff to optimize workflow.
• Collect co-payments and handle billing inquiries.

Connaissances

Communication skills

Interpersonal skills

Discretion/confidentiality

Formation

High school diploma or equivalent

Outils

EHR systems

Scheduling software

Description du poste

Job Description

Part‑time MRI Receptionist

About the Role:

The Receptionist - MRI serves as the primary point of contact for patients and visitors at an MRI facility, ensuring a welcoming and professional environment. This role is critical in managing patient flow, scheduling appointments, and coordinating communication between patients, medical staff, and administrative teams. The receptionist is responsible for maintaining accurate patient records and handling sensitive information with confidentiality and compliance with healthcare regulations. By efficiently managing front desk operations, the receptionist supports the smooth functioning of MRI services and contributes to a positive patient experience. Ultimately, this position plays a vital role in facilitating timely and effective diagnostic imaging services within the healthcare setting.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or front desk role, preferably in a healthcare or medical imaging environment.
• Proficiency with computer systems, preferably electronic health records (EHR) and scheduling software.
• Strong communication and interpersonal skills to interact effectively with patients and healthcare professionals.
• Ability to handle sensitive patient information with discretion and maintain confidentiality.

Responsibilities:

• Greet and check in patients arriving for MRI appointments, verifying identification and insurance information.
• Schedule, reschedule, and confirm MRI appointments using electronic health record (EHR) systems and scheduling software.
• Answer incoming phone calls, respond to patient inquiries, and provide clear information regarding MRI procedures and preparation instructions.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA and other relevant regulations.
• Coordinate communication between patients, MRI technologists, radiologists, and administrative staff to optimize workflow.
• Collect co-payments and handle billing inquiries in accordance with facility policies.

Part-time, Monday-Friday, 2pm-7pm