Receptionist (m/f/d)

Stolls Hotel Alpina; Germany (OH); On-site; USD 40,712 - 52,344; Full time

Benefits offered by this job

Good pay

Friendly staff environment

Job summary

Stolls Hotel Alpina in Schönau am Königssee is looking for dedicated individuals for guest service roles. Responsibilities include check-in/out, providing information, and handling reservations. Ideal candidates will have training in hotel management and be fluent in German and English.

Join a friendly, upscale family hotel with a great atmosphere. Flexibility and strong communication skills are essential for this position, and we offer good pay along with a supportive team environment.

Qualifications

• Completed training related to hotel management or office work.
• Fluent in German and good command of English.
• Familiar with MS Office applications.

Responsibilities

• Welcoming guests at check-in and check-out.
• Providing extensive information to guests.
• Handling guest service and inquiries via switchboard.
• Managing reservations and guest account postings.

Skills

German

Good knowledge of English

MS Office (Word, Excel, Outlook)

Strong guest and service orientation

Strong communication skills

Education

Completed training as a hotel specialist, hotel secretary or office clerk

Tools

Hotel management and reservation software

Job description

For our Stoll's Alpina in Schönau am Königssee we are looking to strengthen our team with immediate effect with a dedicated individual in a permanent position on a full‑time or part‑time basis.

Tasks:

• Welcoming and saying goodbye to guests (check-in and check-out)


• Information centre - provide extensive information to guests


• Guest service


• Accompanying guests to their room and explaining the functions


• Front Office


• Processing and forwarding enquiries, in writing and via the switchboard


• Reservation acceptance and processing


• Posting services to guest accounts and cash management


• Invoice control and invoicing

Prerequisites:

• Completed training as a hotel specialist, hotel secretary or office clerk


• German and good knowledge of English, other foreign languages an advantage


• Familiar with MS Office (especially Word, Excel, Outlook)


• Knowledge of hotel management and reservation software is an advantage


• High flexibility and ability to work in a team


• Willingness to work alternating weekends and public holidays


• Strong guest and service orientation


• Well‑groomed appearance and manners


• Strong communication skills and enjoyment of contact with guests


• Well‑groomed appearance and positive charisma

You can expect friendly staff in an upscale family hotel with charm and atmosphere and good pay.