Front Desk & Guest Experience Specialist

Stolls Hotel Alpina; Germany (OH); On-site; USD 40,712 - 52,344; Full time

Benefits offered by this job

Good pay

Friendly staff environment

Job summary

Stolls Hotel Alpina in Schönau am Königssee is looking for dedicated individuals for guest service roles. Responsibilities include check-in/out, providing information, and handling reservations. Ideal candidates will have training in hotel management and be fluent in German and English.

Join a friendly, upscale family hotel with a great atmosphere. Flexibility and strong communication skills are essential for this position, and we offer good pay along with a supportive team environment.

Qualifications

• Completed training related to hotel management or office work.
• Fluent in German and good command of English.
• Familiar with MS Office applications.

Responsibilities

• Welcoming guests at check-in and check-out.
• Providing extensive information to guests.
• Handling guest service and inquiries via switchboard.
• Managing reservations and guest account postings.

Skills

German

Good knowledge of English

MS Office (Word, Excel, Outlook)

Strong guest and service orientation

Strong communication skills

Education

Completed training as a hotel specialist, hotel secretary or office clerk

Tools

Hotel management and reservation software

Job description

Stolls Hotel Alpina in Schönau am Königssee is looking for dedicated individuals for guest service roles. Responsibilities include check-in/out, providing information, and handling reservations. Ideal candidates will have training in hotel management and be fluent in German and English.

Join a friendly, upscale family hotel with a great atmosphere. Flexibility and strong communication skills are essential for this position, and we offer good pay along with a supportive team environment.