Receptionist - Leon Office

ADP, Inc.; Leon (IA); On-site; USD 31,000 - 42,000; Full time

Job summary

Infinity Health in Leon, IA is seeking a friendly receptionist to welcome patients, answer calls, and help with scheduling and registration. You will be the first face patients see and play a key role in making visits smoother.

The role involves guiding patients through insurance and payment processes, updating records, and working with the clinic team to keep workflows on track in a busy medical office.

Qualifications

• High school diploma or equivalent.
• At least one year of office experience preferred.
• Experience with Microsoft Office required.
• Medical or behavioral health office experience is a plus, but not required.

Responsibilities

• Greet patients as they enter the office and make them feel welcome.
• Answer phone calls, schedule appointments, and assist with navigation of insurance and registration processes.
• Assist patients with paperwork, updating information, and collecting payments.
• Work closely with providers and staff to keep schedules and records accurate.
• Help clinics operate smoothly and maintain attention to detail behind the scenes.

Skills

Customer service

Organization

Multitasking

Communication

Microsoft Office

Electronic Health Records

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic Health Records

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Leon, IA, US

7 days ago Requisition ID: 1058

Be the First Smile Patients See

Every great patient experience begins with a warm welcome.

At Infinity Health, our receptionists are much more than the person behind the front desk, they're the reassuring voice on the phone, the friendly face that greets patients by name, and the steady presence that helps every visit start on the right foot.

If you love helping people, enjoy staying organized, and thrive in a fast-paced environment where every day is a little different, we'd love to meet you.

What Your Day Might Look Like...

Your morning starts with welcoming patients as they walk through our doors. Some are visiting for a routine appointment, others may be nervous about their appointment, but each one deserves to feel seen, heard, and cared for. Your smile sets the tone.

Throughout the day, you'll answer phone calls, schedule appointments, and help patients navigate insurance, financial assistance, and registration paperwork. Whether you're assisting someone at a kiosk, updating their information, or collecting a payment, you'll be making healthcare easier to access for the people who need it most.

You'll work closely with providers and teammates to keep schedules running smoothly, ensure patient records are accurate, and help our clinics operate efficiently. Your attention to detail keeps everything moving behind the scenes while your compassion shines in every patient interaction.

We’re Looking for Someone Who...

• Loves helping people and providing exceptional customer service.
• Enjoys staying organized and can comfortably manage multiple tasks.
• Communicates with kindness, professionalism, and confidence.
• Is comfortable learning technology, including Microsoft Office and electronic health records.
• Works well as part of a team while taking initiative when needed.
• Shares our commitment to providing quality healthcare for every patient.

Experience in a medical office is helpful, but if you have strong customer service skills and a willingness to learn, we encourage you to apply.

What You’ll Need

• High school diploma or equivalent.
• At least one year of office experience preferred.
• Experience with Microsoft Office.
• Medical or behavioral health office experience is a plus, but not required.

Where You’ll Work

This position is based in our Leon office, travel to other locations as needed.

Why Infinity Health?

Every phone call you answer, every appointment you schedule, and every patient you welcome helps someone receive the care they deserve.

If you're looking for a career where kindness matters, teamwork is valued, and your work truly makes a difference every single day, we hope you'll join the Infinity Health family.