Receptionist / Lab Operations Coordinator

Accelon Consulting; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Accelon Consulting is seeking an Onsite Receptionist to support front-office and lab operations in a fully onsite environment (SFO/ Mountain View). You will greet visitors, answer calls, log packages, and coordinate shipping/receiving while assisting with general administrative tasks.

Ideal candidates will have shipping/receiving experience, excellent organizational skills, and the ability to lift up to 35 lbs. Strong communication and multitasking abilities are essential for this dynamic role.

Qualifications

• Previous receptionist/administrative experience required.
• Shipping and receiving experience required.
• Ability to lift and move packages up to 35 lbs.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong verbal and written communication skills.

Responsibilities

• Greet and assist visitors, employees, vendors, and delivery personnel.
• Manage incoming calls, emails, mail, and inquiries.
• Perform data entry, filing, document prep, and administrative tasks.
• Support staff and leaders with general administrative requests.

Skills

Shipping & Receiving

Visitor assistance

Data entry

Microsoft Office

Communication skills

Organization

Time management

Multitasking

Interpersonal skills

Education

High School Diploma

Associate or Bachelor’s degree (nice to have)

Job description

We are seeking an Onsite Receptionist to support daily front-office and lab operations. This role will serve as a key point of contact for visitors, employees, vendors, and delivery personnel while providing administrative and shipping/receiving support.

The ideal candidate will have prior shipping and receiving experience, strong organizational skills, and the ability to lift up to 35 lbs. Approximately 25% of the daily responsibilities will involve logging and managing incoming packages and deliveries.

Role & Responsibilities

Reception & Administrative Support

• Greet and assist visitors, employees, vendors, and delivery personnel
• Manage incoming phone calls, emails, mail, and general inquiries
• Perform data entry, filing, document preparation, and administrative tasks
• Support employees and senior leaders with general administrative requests

Shipping & Receiving (~25% of role)

• Receive, inspect, log, and distribute incoming packages and deliveries
• Maintain accurate records of incoming and outgoing shipments
• Coordinate shipping/receiving activities with carriers and vendors
• Route packages and materials to appropriate departments or individuals
• Lift and move packages up to 35 lbs

Office & Facility Operations

• Maintain organized and professional common areas and reception spaces
• Operate office equipment (copiers, scanners, etc.)
• Monitor and order office supplies; maintain inventory levels
• Communicate with vendors, service providers, and building management

Scheduling & Events

• Schedule meetings and conference rooms; maintain master calendars
• Assist with company meetings, events, and office activities

Safety & Security Support

• Support a compliant, safe, and hazard-free workplace
• Assist with facility inspections and emergency response planning/drills
• Assist with hazardous waste shipment coordination
• Manage physical access control (keys and badges)
• Support building surveillance and assist with investigating security incidents

Project Overview

• Supports daily front-office and lab operations in an onsite lab/office environment
• Serves as a key point of contact for visitors, employees, vendors, and delivery personnel

Requirements

• Previous experience in a receptionist, administrative, office operations, or similar role
• Prior shipping and receiving experience
• Ability to lift and move packages up to 35 lbs
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Excellent attention to detail and follow-through
• Ability to multitask and prioritize competing responsibilities
• Strong problem-solving and interpersonal skills
• Professional interaction with employees at all levels, visitors, vendors, and external contacts
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Comfortable working in an onsite office/lab environment
• High school diploma or equivalent

Nice-to-Haves

• Associate or bachelor's degree in Business Administration, Human Resources, Office Administration, or related field
• Office management or administrative certification
• Relevant certifications: CAP, MOS, PMP, or Six Sigma

Other Details

• Location: Fully onsite (SFO/ Mountain View)