Receptionist - Internal Medicine Associates

Flowers Hospital; Dothan (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO

401(k) with company match

Career development

Licensure and certification assistance

Student loan support

Rewards and recognition

Pet insurance

Identity protection

Legal insurance

Job summary

Flowers Hospital in Dothan, AL is seeking a Receptionist to greet patients and visitors, answer calls, and support front desk operations with clerical duties and scheduling. The role emphasizes a welcoming, confidential, and efficient patient experience within a professional healthcare environment.

The position requires strong communication skills, basic computer proficiency, and the ability to maintain organization and professionalism at all times.

Qualifications

• 0-2 years of customer service or office administration experience required.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Greets and directs patients, visitors, and vendors to the appropriate person or department.
• Answers, screens, and transfers phone calls professionally.
• Responds to inquiries promptly and provides necessary information or redirects as needed.
• Performs general clerical duties such as filing, copying, and routine correspondence.
• Maintains a clean, organized reception area to create a positive first impression.
• Operates standard office equipment (copiers, fax, computers) regularly.
• Manages scheduling tasks including appointments and meeting coordination.
• Monitors and replenishes office supplies; assists with special projects and additional tasks as assigned.
• Maintains regular and reliable attendance and complies with policies.

Skills

Communication skills

Customer service

Job description

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

Hours of Operation: Monday - Thursday 7:30-5:00 and Friday 7:30 -12:00

Job Summary

The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. This role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment.

Essential Functions

• Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and composing routine correspondence.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis.
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed.
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs.
• Assists with special projects and additional administrative tasks as assigned.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of customer service or office administration experience required

Knowledge, Skills And Abilities

• Strong verbal and written communication skills to interact effectively with visitors, staff, and vendors.
• Proficiency in using office equipment and basic computer applications, including Microsoft Office Suite.
• Excellent organizational and multitasking skills to handle a variety of clerical tasks efficiently.
• Professional and courteous demeanor to create a welcoming environment.
• Ability to maintain confidentiality and adhere to privacy standards.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.