Receptionist & Insurance Concierge | Growth & Training

Weinsureindy; Indianapolis (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Kellie Taylor - State Farm Agent is seeking a Receptionist to join the team and provide frontline service to customers. The role involves greeting clients, handling inquiries, and maintaining customer records while supporting the office with routine administrative tasks.

You will engage with prospects and existing clients, contributing to sales conversations and helping the team deliver exceptional service in a dynamic insurance environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Job description

Kellie Taylor - State Farm Agent is seeking a Receptionist to join the team and provide frontline service to customers. The role involves greeting clients, handling inquiries, and maintaining customer records while supporting the office with routine administrative tasks.

You will engage with prospects and existing clients, contributing to sales conversations and helping the team deliver exceptional service in a dynamic insurance environment.