Receptionist / Information and Records Clerk

Dhaka Technology Limited; Inverness (MS); On-site; USD 26,000 - 38,000; Part time

Job summary

Dhaka Technologies Limited Company (DTLC) is hiring a Receptionist/Information and Records Clerk in Inverness to support the Florida Department of Children and Families. The role handles front desk duties, answers inquiries, and provides administrative support to Child Protection and Legal Services while referring matters to the appropriate office or resource.

The position emphasizes in-person interaction, file records management, mail processing, and office upkeep in a local DCF service center

Qualifications

• Ability to speak and understand English in a professional office setting.
• Experience using standard office equipment (postage machine, copier, fax).
• 2+ years of strong job tenure in a professional office environment.
• 1+ year of customer-facing customer service experience in a professional environment.

Responsibilities

• Front Desk and Customer Service: Answer incoming calls and respond to inquiries.
• Refer calls and in-person inquiries to the proper person, office, or resource.
• Handle and resolve customer complaints and complete follow-up on inquiries.

Skills

English language

Office equipment usage

Professional office tenure

Customer service experience

Tools

Postage machine

Copier

Fax machine

Job description

Dhaka Technologies Limited Company | Contract

Receptionist / Information and Records Clerk

Inverness, United States | Posted on 09/22/2026

Job Title: Receptionist, Information and Records Clerk

Work Arrangement: Onsite
Location: Inverness, FL 34452
Employment Type: Contract
Engagement Type: W2 or 1099 (No C2C)
Final Interview: In Person

Position Summary

Dhaka Technologies Limited Company (DTLC) is hiring a Family Safety Receptionist (Information and Records Clerk) on behalf of the Florida Department of Children and Families (DCF) in Inverness. The receptionist works in the Service Center assisting customers and provides administrative support to Child Protection and Children's Legal Services, including answering inquiries and questions and handling customer complaints. The role refers calls and in-person inquiries to the proper person, office, or resource, resolves complaints, and completes follow-up on customer inquiries as necessary.

Key Responsibilities

Front Desk and Customer Service

• Answer incoming calls and respond to inquiries and questions.
  
• Answer the door and assist clients and families who come to the office.
  
• Refer calls and in-person inquiries to the proper person, office, or resource.
  
• Handle and resolve customer complaints, and complete follow-up on customer inquiries as necessary.
  
• Assist with employee interviews.
  

Records and Administrative Support

• File case records.
  
• Complete forms using the shared drive.
  
• Keep the Blue Book stocked.
  

Mail, Supplies, and Office Upkeep

• Process outgoing and incoming mail delivery using the postage machine.
  
• Accept supply deliveries and put them away in the supply room.
  
• Deliver faxes and replenish copier paper at the end of each day.
  
• Empty recycle boxes at the end of the day on Tuesdays and Fridays.
  
• Tidy the play room after it is used.
  

Required Skills and Experience

• Ability to speak and understand English
  
• Ability to use office equipment, including a postage machine, copier, and fax machine
  
• 2+ years of strong job tenure in a professional office environment
  
• 1+ year of customer-facing customer service experience in a professional environment
  

Desired Qualifications

• Professional appearance and a courteous manner with customers (highly desired)
  
• Experience with mail room processes and machines (highly desired)
  
• Experience assisting with employee interviews (highly desired)
  
• Experience with supply management (highly desired)
  
• Experience using a shared drive (desired)
  

Work Requirements

• This is an onsite position at the DCF office in Inverness, FL 34452.
  
• This contract is open to W2 or 1099 candidates only. Corp-to-Corp (C2C) candidates will not be considered.
  
• The final interview will be conducted in person.