Front Desk

Community Medical Group; Florida City (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

17 days paid time off

11 paid holidays + floating holiday

Medical, dental, vision coverage

401(k) with company match

Company-paid life insurance

Growth opportunities within Community

Job summary

Community Medical Group is seeking a friendly Front Desk Rep in Florida City, FL to be the first point of contact for clients and visitors at our Social Services Center. The role involves welcoming guests, managing front desk operations, directing visitors, and providing administrative support to ensure an exceptional experience.

The position requires a high school diploma or equivalent, proficiency in Microsoft Office (Excel), and strong communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, receptionist, front desk or admin support preferred.
• Proficiency with Microsoft Office applications, including Excel.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and in a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Maintain professionalism with diverse populations and sensitive situations.

Responsibilities

• Provide exceptional customer service by greeting clients, visitors and patients.
• Identify visit purpose and direct to the correct department or waiting area.
• Answer and direct incoming calls and assist with general inquiries.
• Maintain accurate visitor and client logs with proper data entry.
• Coordinate client flow to Social Services staff and DCF representatives.
• Assist with scanning, faxing, copying and other document needs.
• Handle sensitive information with professionalism and discretion.
• Ensure HIPAA compliance and follow organizational policies.
• Support team operations and perform additional duties as assigned.

Skills

Excellent verbal and written comms

Strong customer service

Interpersonal skills

Strong organizational skills

Attention to detail

Team collaboration

Problem-solving ability

Multitasking in fast-paced env

Bilingual English/Spanish or Creole (P

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk

Full Time Clerical Florida City, FL, US

3 days ago Requisition ID: 4415

Salary Range: $17.50 To $17.50 Hourly

We are seeking a friendly, professional, and customer-focused Front Desk Rep to join our team.

As a Front Desk, you will serve as the first point of contact for clients, visitors, and patients visiting our Social Services Center. This role is responsible for creating a welcoming environment, managing front desk operations, coordinating visitor flow, and providing administrative support to ensure an exceptional experience for those seeking services. This is an excellent opportunity for someone who enjoys helping others and thrives in a fast-paced, service-oriented environment.

Eligible employees receive a comprehensive benefits package that includes:

• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth and advancement within Community Medical Group

Key Responsibilities

Provide exceptional customer service by greeting clients, visitors, and patients in a professional and courteous manner.

Identify the purpose of each visit and direct individuals to the appropriate department, staff member, or waiting area.

Answer and direct incoming telephone calls while assisting with general inquiries.

Maintain accurate visitor and client logs, ensuring all information is entered properly.

Coordinate the flow of clients and visitors to Social Services staff and Department of Children and Families (DCF) representatives.

Assist clients with scanning, faxing, copying, and other document-related needs.

Handle sensitive and confidential information with the highest level of professionalism and discretion.

Ensure compliance with HIPAA regulations, organizational policies, and procedures.

Support team members and departmental operations as needed to maintain efficient service delivery.

Perform additional duties as assigned.

Qualifications

High school diploma or equivalent required.

Previous experience in a customer service, receptionist, front desk, or administrative support role preferred.

Proficiency with Microsoft Office applications, including Excel, required.

Strong customer service and interpersonal skills.

Excellent verbal and written communication abilities.

Strong organizational skills and attention to detail.

Ability to work independently and collaboratively in a team environment.

Effective problem-solving and decision-making skills.

Ability to manage multiple priorities in a fast-paced environment.

Ability to maintain professionalism when working with diverse populations and sensitive situations.

Bilingual in English and Spanish or English and Creole preferred.