Receptionist, Immediate Care Center- Dupont, 8a-8p

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Receptionist for the Immediate Care Center Dupont location in Louisville.

The role involves greeting patients, answering calls, scheduling appointments, routing messages, and collecting registration and insurance data to support smooth patient flow. Responsibilities include potential charge entry, referrals, pre-certifications, and assisting with scheduling of specialist appointments and tests, all while delivering age-appropriate care and service to patients

Qualifications

• No experience required.
• Ability to speak Spanish.
• High School Diploma or GED High school diploma preferred.

Responsibilities

• Answer the telephone and determine the nature of patient calls and incoming calls.
• Schedule appointments and route calls, taking messages as needed.
• Greet patients and family members and obtain registration and insurance data.
• Update information in the billing system and facilitate patient flow into the practice.

Skills

Spanish

Education

High School Diploma or GED

Job description

Receptionist, Immediate Care Center- Dupont, 8a-8p

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Responsibilities

The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

Qualifications

No experience required.

Desired

• Ability to speak Spanish
• High School Diploma or GED High school diploma preferred.