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Norton Healthcare in Louisville, KY seeks a Receptionist to be the front-line liaison between physicians and patients. You will answer phones, schedule appointments, collect registration and insurance data, and help guide patient flow through the practice.
No experience is required as comprehensive on-the-job training is provided; Spanish language skills are desired to assist a diverse patient base. This on-site role supports our community's health needs.
The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.
No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community,